Getting a plethora of different new orders and shipping options have gone from being a luxury to an expectation for those shopping online. Many major retail and e-commerce chains have popularised the use of one or two days of free delivery as an incentive to get shoppers to spend more. They do this by enabling their business with the rush package delivery services that are easily available through shipping companies today.
If you are confused if the rush delivery service option is pliable to your business, you may want to go through this set of pros and cons that can help you decide when it comes to opting for a rush hour delivery.
Some pros of using a rush package delivery system
Immediate satisfaction and gratification
Customers today are quite impatient when it comes to the delivery of items ordered online. They are more than happy if they’re able to get products fast and conveniently. Most customers usually tend to choose rush package delivery options because they need the product as soon as possible. If you are able to deliver packages on time, and without any delay – and it makes them happy and guarantees an immediate satisfaction and gratification for your services, provided that your products are of good quality.
Rush delivery services make way for happier customers. And, when customers are happy, they tend to come back. Buying customer satisfaction by enabling speed in delivery encourages them to return for multiple purchases. This is not just good for business but one of the cheapest ways to retain customers as opposed to acquiring new ones, which is an expensive process.
It increases revenue
If your customers are satisfied and happy with your services, their chances of making more orders and thereby increasing your revenue, especially during special occasions, are very likely.
Going for a rush delivery service makes these three reasons very compelling to buy into the service.
Some cons of using a rush package delivery system
They are very difficult to execute
Although everything that was said above sounds very interesting and alluring, getting the nitty-gritty of it all done is a very difficult execution process. It’s easier said than done. Not only does the order have to be processed, packaged and shipped in a far shorter time than expected but getting all of this communicated through the supply chain and delivery chain is equally tough.
The process is expensive.
Sure, rush delivery service sounds amazing if one can execute it well; however, rush delivery services do cost a lot more to process and ship than regular shipping. This also means that your shipping partner will have to consecutively re-prioritize all the shipping orders in order to ensure that your items are delivered on time, which is an expensive process for him as well. It also means that you will incur more expenses when it comes to e-commerce partners that manufacture and produce the products as well.
The process diverts focus.
Using rush hour delivery pulls the e-commerce store owners, and their employees focus away from other opportunities and tasks that need to be accomplished for the growth of the business. Rush hour delivery takes a significant amount of effort and time to execute properly and distracts from the main goal.
We hope that going through this list of pros and cons can help you to determine if going with the rush package delivery system is right for your business.